Watch our Latest WEBINAR: "A Deep Dive Into SoundHound's Voice AI Technology"
Watch our Latest WEBINAR: "A Deep Dive Into SoundHound's Voice AI Technology"
SoundHound for Hospitality
Inspire brand loyalty, improve operational efficiencies, and reduce costs with custom voice AI solutions. Combine the convenience and ease of in-room voice controls with always-on access to concierge and guest services to keep your patrons coming back for more.
79%
of hoteliers named voice-enabled technology as having the greatest potential in the near-future
Sources: Lodging Technology Study
72%
of guests are more likely to return to a property with helpful technology
Sources: Hospitality Technology
72%
of hoteliers believe that AI will yield the most benefits in serving tomorrow's guests
Sources: Hospitality Technology
“Harman partnering with SoundHound Inc. allows hospitality providers to deliver a simple and pleasurable in-room experience for guests, whether it's controlling the room environment or using it for concierge services.”
Brian Divine
SVP, Products & Customer Solutions, HARMAN Professional Solutions
Your New Guest Services Agent
A custom voice assistant is always available and ready to provide friendly and convenient guest services. Make it easier for guests to order room service, find things to do and places to eat, make reservations, access loyalty rewards, discover on-property amenities, and control the in-room environment with hands-free, conversational voice interfaces.
Easier in-room controls
An in-room voice assistant improves accessibility for all guests and makes adjusting TVs, lights, curtains, and thermostats easier and more hygienic than accessing a tablet-style screen device or touching individual controllers. Delight guests by seamlessly connecting them to room controls with an interface that needs no onboarding—using their voice.
Always-on guest services
Reduce staffing costs and provide immediate responses to guest requests with in-room and on-premise voice assistants. Whether guests are in the lobby or in their room, delight them with 24-hour access to amenities and services, room service ordering, contacting housekeeping, making reservations, and more from anywhere at any time.
Five-star experiences
Waiting in line to check-in after a long day of travel or check-out to catch transportation on time can be a source of frustration for guests. Provide 5-star experiences with self-service kiosks, and free front desk employees to offer personalized assistance. Custom domains expand kiosk functionality for additional utility.
Room Service Voice Assistant
Increase staff efficiencies, lower costs, and improve guest convenience with voice-enabled room service ordering via the phone or a smart device.
Inspire Loyalty
Roll out the red carpet for your loyalty program guests by allowing them to set their in-room and travel preferences by simply stating them. SoundHound custom voice assistants allow personalized experiences by owning and controlling user data to deliver the right information, at the right time, in the right place.
Privacy Matters
Your guests might not want to talk to a generic consumer voice assistant that appears to be always-on and listening to private interactions. Alleviate customer concerns with a custom voice assistant that doesn't share confidential information to anyone. Communicate your data collection and retention policies to improve service and maintain privacy.
Speak Their Language
Make sure every guest feels at home by providing information and access in a language they are comfortable speaking. SoundHound currently supports a majority of the world's most spoken languages, including English, German, French, Japanese, Mandarin, Spanish, and Portuguese—and we’re adding more all the time.
Hundreds of Useful Domains
With hundreds of public domains, our voice AI platform can help you create voice solutions based on your exact needs. Key domains for the hospitality industry include weather, music player, restaurant search, alarm, news, stocks, sports, flight status, local search, currency converter, booking a taxi or Uber, and more.
Local Search
Flight Travel
News
Podcasts
Sports
Parking
Music
Gas Station and EV Station Info
Local Search
Flight Travel
News
Podcasts
Sports
How to Get Started
Need more inspiration?
Read our blog for the latest voice AI trends and use cases
Loading...