Our Experts Can Help You Build Better Branded Voice Experiences
Our mission is to voice-enable the world around us. Sharing our expertise and partnering with brands to add conversational voice AI to their products leads us closer to realizing that mission. Over the last 15 years, we've dedicated ourselves to developing and improving our technology, and enabling brands to deliver exceptional user experiences.
“Partnering with SoundHound Inc. and integrating such a natural, conversational voice interface in our vehicles, allows the driving experience to become even more intuitive.”
CTO and Member of the Board of Management of Mercedes-Benz AG
Automotive: Driving the Future with Voice AI
As connected cars continue to enter the IoT ecosystem, owning the customer experience and data is crucial to future-proofing brands. The Houndify Voice AI platform, featuring our automotive-optimized Hybrid Engine, is already powering robust, independent voice assistants for the most innovative automakers, including Mercedes-Benz and Hyundai.
IoT: Smart Speakers with Independent Voice Assistants
Leading speaker manufacturers are introducing independent voice assistants as a branded alternative to Google and Alexa. Powered by Houndify, these smart speakers can combine the functionality of the smart home with custom domains. Whether in the home, in a hotel room, or on a cruise ship, Houndify's conversational AI is delivering faster, more natural voice experiences.
When we partner with you, we become part of your team—dedicated to exceeding goals and celebrating your success.
Contact Centers: Delivering World-Class Customer Service
Fewer transfers, faster responses, and better outcomes are all possible for call centers that employ advanced voice AI technology. Contact centers equipped with voice AI can eliminate the frustrations experienced with legacy IVR systems. Houndify’s ability to process complex and compound queries reduces friction and improves customer satisfaction by delivering faster and more accurate results.
The rise of in-home voice assistants has created a new challenge for hoteliers and cruise lines: How to create “home away from home” experiences. Beyond offering more conveniences to guests via in-room voice assistants, Houndify creates greater efficiency and profitability for hospitality brands by improving communication, elevating loyalty programs, and offering rewarding self-service experiences for guests.
“Partnering with SoundHound Inc. provides us with an innovative and robust voice solution, allowing us to implement the experiences our customers are expecting from us.”
SVP of Group Innovation, Products & Customer Experience at Deutsche Telekom
Smart Home and the IoT: Voice Enabling Our Everyday Lives
Voice-enabling products for the smart home shouldn't mean subjugating your brand identity to a central home-based device. Houndify's Voice AI platform delivers cloud-based, natural language interactions and custom, branded wake words that keep your brand front and center. For greater efficiency, Houndify Edge provides embedded voice control with thousands of on-device custom commands.
Banking and Finance: Strengthening Customer Connections
Deliver an omnichannel customer experience through Houndify's independent, customizable voice AI platform. Build meaningful customer connections, deliver enhanced self-service banking experiences, and maintain control of sensitive user data across mobile apps, call centers, chat features, ATMs and kiosks.
Restaurants: Improve Ordering and Reduce Wait Times
The complexity of ordering food requires a voice user experience that quickly processes a series of directions and choices, understands modifications, and provides sufficient follow-up to confirm the order. Houndify's conversational AI—powered by its Speech-to-Meaning® engine—improves the customer experience and lowers wait times with fast and accurate query processing and responses.
Beyond the convenience of hands-free interactions, voice-enabled mobile apps provide accessibility to a greater audience than just a visual interface that requires good eyesight and dexterity. Processing complex and compound queries with Houndify's advanced voice AI technology delivers benefits that go way beyond the capabilities of a touch interface.
“With Voice Mode, we are introducing an even more natural and conversational way for listeners to discover new music and enhance their experience directly in the Pandora mobile app.”
Chief Product Officer, Pandora
Retail: Touchless Shopping With Just Your Voice
Adding voice to existing apps and offering in-store voice assistants are two solutions to meet a growing demand for seamless and contactless shopping experiences. Implementing a custom voice assistant with Houndify's voice AI technology allows retailers to control the experience, reduce friction, retain customer data, and beat the competition.
The integration of voice assistants into robotics—from domestic aides, to toys and educational robots—is a natural evolution of an increasingly human-like product. Robotic use cases require varying degrees of cloud connectivity and a branded, personalized experience only available through an independent voice AI platform.
Our domain partnerships ensure Houndify users get the most accurate responses to their questions. Our growing library of hundreds of content domains is always expanding to include content for every industry and context. You can also create custom domains to meet any specific goals.
Partnering with Houndify delivers greater value than a third-party solution looking to promote its own brand. Our independent voice AI platform allows companies to retain ownership of their brand, customer experience, and data.